// spintime · player protection
Gambling should be fun — a form of entertainment, not a way to earn money or escape problems. spintime is committed to giving every Filipino player the tools, information, and support they need to keep their gaming experience safe, controlled, and enjoyable.
// what it means
Responsible gaming means playing within your means, keeping gambling as a leisure activity, and staying in control of how much time and money you spend. At spintime, we believe that every player in the Philippines — whether you're in Manila, Cebu, Davao, or Quezon City — deserves a gaming environment that puts their wellbeing first.
The reality is that for most people, online casino games are a fun way to unwind. But for some, gambling can become a problem. spintime takes that seriously. We've built a full suite of player protection tools directly into the Platform so you can set your own limits, take breaks, and get help if you need it — without any judgment, any time of day.
Responsible gaming at spintime isn't just a policy page. It's a core part of how we operate. Our support team is trained to recognise signs of problem gambling and to connect players with the right resources. We work within the PAGCOR regulatory framework to ensure our practices meet the highest standards of player protection in the Philippines.
"Gambling is addictive. Know when to stop." PAGCOR-recommended responsible gaming tagline
// spintime commitment
spintime is committed to providing a safe, fair, and transparent gaming environment for all Filipino players. We support PAGCOR's responsible gaming framework and actively promote healthy gambling habits across all our games — from live dealer tables and slots to bingo and crash games.
// player protection tools
spintime gives you direct access to these tools from your account settings — no waiting, no forms to mail.
Deposit Limits
Decide in advance how much you want to deposit into your spintime account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Session Time Limits
Set a maximum session duration so spintime automatically reminds you — or logs you out — when your chosen time is up. This is especially useful if you find yourself losing track of time while playing slots or live dealer games late at night.
Loss Limits
Set a maximum loss amount per day, week, or month. When your net losses reach the limit you've set, spintime will prevent further real-money play for the remainder of that period. This tool helps you stick to a budget without relying on willpower alone.
Cool-Off Period
If you feel like you need a short break, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is temporarily suspended and you cannot log in or deposit. The break cannot be cancelled once activated.
Self-Exclusion
Self-exclusion is a longer-term break for players who feel their gambling is becoming a problem. You can self-exclude from spintime for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and all marketing communications are stopped.
Reality Checks
Enable reality check notifications to receive periodic pop-up reminders showing how long you've been playing and your net win/loss for the session. These gentle nudges help you stay aware of your activity and make conscious decisions about whether to continue playing.
// step by step
All responsible gaming tools are available directly inside your spintime account. No need to contact support — you're in full control.
Visit spintime.one and sign in using your registered email and password. Make sure you're on the official spintime Platform.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Navigate to the Responsible Gaming tab. Here you'll find all available tools: deposit limits, loss limits, session timers, cool-off, self-exclusion, and reality checks.
Choose the tool you want to activate and enter your preferred values. Confirm your selection. Restrictions take effect immediately or after the applicable cooling-off period.
If you're having trouble activating a tool, or if you want to request self-exclusion urgently, contact the spintime support team. We're available 24/7 and will action your request without delay.
// know the signs
Problem gambling can affect anyone — regardless of age, income, or background. Recognising the warning signs early is the first step toward getting help. If any of the following sound familiar, spintime encourages you to use our self-exclusion tools or reach out for support.
// self-assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use spintime's responsible gaming tools or seek professional support.
Have you ever gambled with money that was meant for rent, bills, or daily expenses?
Have you tried to cut back on gambling but found it difficult or impossible?
Do you feel the need to gamble with larger amounts of money to get the same excitement?
Have you ever returned to gambling the day after a loss to try to win back what you lost?
Has gambling ever caused serious problems in your relationships, work, or finances?
// get help
If you or someone you know is struggling with problem gambling, these organisations provide confidential support and counselling in the Philippines.
The Philippine Amusement and Gaming Corporation operates a responsible gaming programme for players affected by problem gambling. Contact PAGCOR directly for referrals and support services.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions. Their 24/7 crisis hotline is available to all Filipinos nationwide.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem.
Our trained support team is available 24/7 to help you activate responsible gaming tools, process self-exclusion requests, or simply talk through your concerns in a safe, non-judgmental space.
// spintime self-exclusion
To request self-exclusion from spintime immediately, log in to your account and navigate to Account Settings → Responsible Gaming → Self-Exclusion. You can also contact our support team directly and we will process your self-exclusion request within 24 hours. During self-exclusion, all promotional communications from spintime will be suspended and your account will be inaccessible.
"Gambling is addictive. Know when to stop." spintime supports PAGCOR's responsible gaming advocacy for all Filipino players. Must be 21 or older to play.
// play responsibly
spintime is here for the fun, the excitement, and the thrill of the game — not to cause harm. Set your limits, play within your budget, and enjoy everything spintime has to offer: live dealer tables, slots, bingo, and more. GCash and Maya accepted. 21+ only.
21+ only · PAGCOR regulated · Gambling is addictive. Know when to stop.